Information

Privacy Policy

At Goletro Technologies, your privacy is our priority. We are committed to safeguarding your personal data and ensuring transparency in how we collect, use, and protect your information. This Privacy Policy explains the types of data we collect, how it is used, and the measures we take to protect it.

1. Information We Collect
We collect personal information such as your name, email address, phone number, and any other details you provide when contacting us or using our services, including:

  • Email Marketing Solutions
  • Bulk Email Server Setup
  • Custom Application Development
  • Website Design Services
  • CRM & ERP Solutions

2. How We Use Your Information
We use the data we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you, including sending marketing materials and promotional offers
  • To customize our website and services based on your preferences
  • To process transactions and handle support requests
  • To comply with legal obligations

3. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. We use encryption protocols and access controls to ensure the safety of your data.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our services, such as email marketing platforms, web hosting services, and payment processors.

5. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights
You have the right to access, correct, or delete your personal data. You can also opt-out of receiving promotional emails by following the instructions in the email.

7. Cookies
Our website uses cookies to enhance user experience and track website activity. You can control the use of cookies through your browser settings.

8. GDPR Compliance
Goletro Technologies is fully GDPR compliant, ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR).

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:

Goletro Technologies
Email: contactus@goletro.com.

 

Anti-Spam Policy

At Goletro Technologies, we are committed to maintaining the integrity and reputation of our email setup and services. We strongly discourage the use of our platform for any spamming activities. Our Anti-Spam Policy is designed to ensure that our services are used ethically and in compliance with legal requirements.

Prohibited Content
To ensure a positive experience for all users, Goletro Technologies strictly prohibits the use of our email services for sending any of the following types of content:

  • Illegal goods or services: Emails promoting or selling illegal products or services.
  • Violations of the CAN-SPAM Act: Any email that violates the CAN-SPAM Act or similar anti-spam laws.
  • Pornography or sexually explicit content: Emails containing or promoting explicit content of any kind.

We reserve the right to suspend or terminate any accounts that violate these restrictions.

Spam and Best Practices
As an email service provider, we take our responsibility to prevent spam-related abuse very seriously. Ensuring that our system remains free from spam is critical to maintaining the reputation of our servers and the deliverability of emails. Therefore, Goletro Technologies provides guidelines on sending best practices and updates articles on these topics in our knowledge base.

Some key best practices include:

  • Permission-Based Lists: You should only send emails to individuals who have explicitly consented to receive communications from you. Using purchased or scraped email lists is prohibited.
  • Unsubscribe Option: All bulk emails must provide recipients with a clear and easy way to opt-out from future emails.
  • Clear and Accurate Subject Lines: The subject line of your email should accurately reflect the content of the email.

These guidelines may be updated periodically to reflect changes in best practices or compliance requirements. Goletro Technologies may take action, including suspending or terminating accounts, if you violate these guidelines.

Responsibility of Clients
It is your responsibility to ensure that you follow all applicable laws and regulations regarding email marketing, including the CAN-SPAM Act, GDPR, or any other relevant data protection laws. Goletro Technologies will not be responsible for any actions taken by users in violation of this policy.

Consequences of Spam
If we detect any violation of this policy, or if we receive complaints about spam-related activities associated with your account, your account may be suspended or terminated without prior notice. This can affect your IP/server reputation and email deliverability.

In the event of suspension or termination due to spam-related activities, Goletro Technologies will not be held responsible for any loss of data, business impact, or other consequences arising from such actions.

Refund and Cancellation Policy

At Goletro Technologies, we are committed to providing you with exceptional products and services that align with your business goals. We value your satisfaction and aim to ensure a seamless experience for you.

Refund and Cancellation Eligibility
Goletro Technologies offers a 15-day money-back guarantee on most of our products and services to ensure that you are fully satisfied with your purchase. If, for any reason, you are not satisfied with our services, you can request a refund or cancellation within 15 days from the date of purchase.

Conditions for Refund and Cancellation
To qualify for a refund or cancellation, please review the following guidelines:

  • The 15-day period begins on the day the payment is made.
  • Requests for refunds or cancellations must be submitted within the 15-day window.
  • Refunds are applicable only for services not fully rendered. If services have already been delivered or are in progress, the refund will not cover those costs.
  • Refunds will be processed within 24-48 hours after approval.

How to Initiate a Refund or Cancellation
To initiate a refund or cancellation request:

  • Contact us at contactus@goletro.com.
  • Include your full name, company name, account number, and the specific service you wish to cancel.
  • Please use the subject line: “CANCEL ORDER.”
  • All refund and cancellation requests must be submitted in writing and will not be processed without a confirmation from our billing department.

Refund Process and Timeline
Once your cancellation request is approved:

  • Refunds will be processed within 24-48 hours.
  • You will receive a confirmation email from our billing department with details of your refund or cancellation.
  • Please retain this confirmation email as proof of cancellation or refund.

Shipping and Delivery Policy

  • Goletro Technologies delivers services digitally and does not involve physical shipping. As such, all services are considered delivered once access is granted to the product or service.
  • For services such as web hosting or email services, it is your responsibility to keep a backup of your data. Goletro Technologies is not responsible for any data or files lost after a cancellation or refund has been processed.

Exclusions from Refunds
Refunds will not be issued for the following after the 15-day period:

  • Services already provided or in progress.
  • Miscellaneous charges that are non-recoverable by Goletro Technologies.
  • Email delivery issues caused by factors outside of Goletro Technologies’ control (e.g., email content, database quality, server reputations).
  • Requests for refunds made after the 15-day window from the date of purchase.

Important Notes

  • Once a refund or cancellation is processed, Goletro Technologies reserves the right to revoke access to any published websites, hosting services, and email accounts associated with the service.
  • Goletro Technologies is not liable for any loss of data or files after the cancellation or refund process is completed.

Changes to the Policy
Goletro Technologies reserves the right to modify the provisions of this Refund and Cancellation Policy at any time, without prior notice.

For any questions or concerns about our Refund and Cancellation Policy, please contact us at contactus@goletro.com.

Terms of Use

Welcome to Goletro Technologies. By accessing and using our website (https://goletro.com) and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or services. If you do not agree to these terms, please do not use our services.

Acceptance of Terms
By using the services provided by Goletro Technologies, you acknowledge and agree to these Terms of Use and any additional terms that may apply to specific services or features we offer.

Services Provided
Goletro Technologies provides a range of services including:

  • Email Marketing Solutions
  • Email Verification Services
  • Bulk Email Server Setup
  • Custom Application Development
  • CRM & ERP Solutions
  • Website Design and Development

These services are provided to businesses and individuals for professional use. You agree to use our services solely for lawful purposes and in accordance with these Terms.

User Responsibilities
As a user, you agree to:

  • Provide accurate and complete information when registering or using our services.
  • Not engage in activities that may disrupt or interfere with the functionality of the website or services.
  • Use our services in compliance with all applicable laws, regulations, and industry standards.
  • Ensure that any email marketing campaigns or other services you engage in through Goletro comply with anti-spam laws and regulations.

Account Registration
In order to access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and keep your account information up to date.

Payment and Billing
If you subscribe to any paid services provided by Goletro Technologies, you agree to pay all fees associated with those services. We reserve the right to modify pricing and billing terms at our discretion. All payments are due on the specified billing date, and failure to make payments may result in suspension or termination of services.

Prohibited Activities
You are prohibited from using our services to:

  • Send unsolicited or spam emails.
  • Violate the privacy or intellectual property rights of others.
  • Engage in fraudulent, deceptive, or illegal activities.
  • Use our services in a manner that could damage, disable, or impair the operation of our website or services.

Intellectual Property
All content, materials, and intellectual property provided on the Goletro Technologies website, including but not limited to text, images, logos, and software, are owned by or licensed to Goletro Technologies. You agree not to use, copy, or distribute any content without proper authorization.

Termination of Services
Goletro Technologies reserves the right to suspend or terminate your access to our services if you violate these Terms of Use or engage in any activity deemed harmful to our business or users.

Limitation of Liability
Goletro Technologies will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability will be limited to the maximum extent permitted by law.

Privacy
Your use of our website and services is also governed by our Privacy Policy, which can be accessed on our website.

Modifications to Terms
We may update these Terms of Use from time to time. Any changes will be posted on our website with an updated effective date. By continuing to use our services, you agree to the updated terms.

Governing Law
These Terms of Use will be governed by and construed in accordance with the laws of the jurisdiction in which Goletro Technologies operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Contact Information
If you have any questions about these Terms of Use or need further clarification, please contact us at:

Goletro Technologies
Email: contactus@goletro.com

Entire Agreement
This Agreement constitutes the entire understanding between you and Goletro Technologies regarding the use of the services and supersedes any prior agreements or communications.

Legal Information

Address:

Goletro Technologies Private Limited

1st Floor, EFC Tech Center, 
JKInfotech 2, Phase 1 Hinjewadi, 
Rajiv Gandhi Infotech Park, 
Pune, Maharashtra 411057, India

Thanks for taking the time to read our Legal Information, Privacy Policy, Refund & Cancellation, Terms of use, Anti-Spam Policies.

 

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